3/21/2017 Bureau of Consumer Protection Bureau of Consumer Protection Division of Financial Services Division of Financial Services ·Debt Collection Mortgage,credit card,and other debt relief services Fair Trade Debt Collection Practices Act prohibits deceptive,unfair,and targets firms that make deceptive abusive debt collection than can harm offers to assist consumers in reducing consumers who are unable to pay or renegotiating secured debt,such as debts due to job loss or other mortgage or car loan,and unsecured financial problems debt,such as credit card bills Bureau of Consumer Protection Bureau of Consumer Protection Division of Financial Services Division of Financial Services ·Pay-day lending Motor vehicle sales,financing,and leasing FTC regulatory and law enforcement efforts -targets payday lending operations with practices of motor vehicle dealers that have employed deception and Deception relating to other financial services other illegal conduct to take advantage of financially distressed -targets deception and unfairness in consumers seeking these loans marketing a provision of an array of financial products and services,such as credit repair and mortgage lending and services3/21/2017 8 Bureau of Consumer Protection Division of Financial Services • Debt Collection - Fair Trade Debt Collection Practices Act prohibits deceptive, unfair, and abusive debt collection than can harm consumers who are unable to pay debts due to job loss or other financial problems Bureau of Consumer Protection Division of Financial Services • Mortgage, credit card, and other debt relief services - targets firms that make deceptive offers to assist consumers in reducing or renegotiating secured debt, such as mortgage or car loan, and unsecured debt, such as credit card bills Bureau of Consumer Protection Division of Financial Services • Pay-day lending - targets payday lending operations that have employed deception and other illegal conduct to take advantage of financially distressed consumers seeking these loans Bureau of Consumer Protection Division of Financial Services • Motor vehicle sales, financing, and leasing - FTC regulatory and law enforcement efforts with practices of motor vehicle dealers • Deception relating to other financial services - targets deception and unfairness in marketing a provision of an array of financial products and services, such as credit repair and mortgage lending and services