Since studies show that you will spend approximately 75 percent of your work time communication,you need to know what is involved in communication.Webster defines the term communication as follows: an act or instance of transmitting; a verbal or written message, an exchange of information; a system (as telephone)for communicating;and a process by which meanings are exchanged between individuals through a common system of symbols.Since studies show that you will spend approximately 75 percent of your work time communication, you need to know what is involved in communication. Webster defines the term communication as follows: an act or instance of transmitting; a verbal or written message; an exchange of information; a system (as telephone) for communicating; and a process by which meanings are exchanged between individuals through a common system of symbols