James A.O'Brien Introduction to Information Systems Eleventh Edition Chapter Objectives Explain why knowledge of information systems is important for business professionals and identify five areas of information systems knowledge they need. Give examples to illustrate how electronic business,electronic commerce,or enterprise collaboration systems could support a firm's business processes,managerial decision making, and strategies for competitive advantage.James A. O’Brien Introduction to Information Systems Eleventh Edition 2 • Explain why knowledge of information systems is important for business professionals and identify five areas of information systems knowledge they need. • Give examples to illustrate how electronic business, electronic commerce, or enterprise collaboration systems could support a firm’s business processes, managerial decision making, and strategies for competitive advantage. Chapter Objectives