Experiencing English 2 Culture salon RRE Blue, white, pink and gold-collar Workers More recent still are gold-collar workers, highly-skilled individuals who know a great deal about several areas of their company's work, are frequently crucial to its continuing profitability, and who-it is argued -must be managed by techniques that take their special qualities into account The term was reportedly invented by Professor Robert E. Kelley of Carnegie Mellon University, and forms the title of his 1985 book on managing this new type of employee. He also uses the term gold-collar manager for those who supervise them. Other terms which have been used are knowledge worker(itself at least 15 years old, though it hasn't yet reached most dictionaries),new economy worker, and professional eclectic. Unit 2 Job and CareerExperiencing English 2 Unit 2 Job and Career Culture Salon Blue, white, pink and gold-collar Workers More recent still are gold-collar workers, highly-skilled individuals who know a great deal about several areas of their company's work, are frequently crucial to its continuing profitability, and who - it is argued - must be managed by techniques that take their special qualities into account. The term was reportedly invented by Professor Robert E. Kelley of Carnegie Mellon University, and forms the title of his 1985 book on managing this new type of employee. He also uses the term gold-collar manager for those who supervise them. Other terms which have been used are knowledge worker (itself at least 15 years old, though it hasn't yet reached most dictionaries), new economy worker, and professional eclectic