UPS Case: Trips UPS is a 95-year-old company whose history spans the bicycle to the Internet. Today the largest express carrier and largest package carrier in the world, UPS continues to develop the frontiers of logistics, supply chain management and e-Commerce. combining the flows of goods, information and funds a day for 7.9 million customers(1. 8 million pickups, 6/ Today, UPS delivers 13.6 million packages and documents million deliveries)and averages more than 6 million on- line tracking requests per day on its Web site. UPS invests more than USSl billion every year on information technology For a decade, UPS had been capitalizing on opportunities created by it to increase the efficiency and flexibility of its core business and to develop new business opportunitiesHuang Lihua, Fudan U UPS Case: Trips • UPS is a 95-year-old company whose history spans the bicycle to the Internet. Today the largest express carrier and largest package carrier in the world, UPS continues to develop the frontiers of logistics, supply chain management and e-Commerce . . . combining the flows of goods, information and funds. • Today, UPS delivers 13.6 million packages and documents a day for 7.9 million customers (1.8 million pickups; 6.1 million deliveries) and averages more than 6 million on￾line tracking requests per day on its Web site. UPS invests more than US$1 billion every year on information technology. • For a decade, UPS had been capitalizing on opportunities created by IT to increase the efficiency and flexibility of its core business and to develop new business opportunities