QFD Example Designing a refrigerator Step 3:Prioritize Customer Requiremen 1151/6171/81/9111d111123 214.. Sum Sum 1. Low Energy 1 0 0 8 12% 2.Flexable 0 1 0 6 9% 3.Easy to Clean 0 0 4 6% 4.Reliable 10 15% 5.Easy to deliver/instal 0 2 3% 云 6.Low Cost 0 7 10% 7.Dispenses Water/lce 0 6 9% 西 8.Looks Nice 0 9 13% 9.Fits in Kitchen Space 1 11 16% 10.Quiet 0 2 3% 11.Flexable Shelves 0 3 4% otals: 68 100%QFD Example Designing a refrigerator Step 3: Prioritize Customer Requirements 1/2 1/3 1/4 1/5 1/6 1/7 1/8 1/9 1/1 0 1/11 2/3 2/4 … Sum % Sum 1. Low Energy 1101111011 8 12% 2. Flexable 0 1 0 6 9 % 3. Easy to Clean 0 0 4 6 % 4. Reliable 1 1 10 15% 5. Easy to deliver/instal 0 2 3 % 6. Low Cost 0 7 10 % 7. Dispenses Water/Ice 0 6 9 % 8. Looks Nice 0 9 13 % 9. Fits in Kitchen Space 1 11 16 % 10. Quiet 0 2 3 % 11. Flexable Shelves 03 4 % Totals: 68 100% Customer Requirements