Outline ◆1. Introduction 22. Enquiries and Replies 3. Offers and Sales letters 24. Orders and Acknowledgments ◆5. Transport 6. Payment and Settlement of Accounts o7. Complaint and Ad justment 28. Consignment, Barter and Compensation Trade 29. Joint Venture and Leasing ◆10. AgencyOutline 1. Introduction 2. Enquiries and Replies 3. Offers and Sales Letters 4. Orders and Acknowledgments 5. Transport 6. Payment and Settlement of Accounts 7. Complaint and Adjustment 8. Consignment, Barter and Compensation Trade 9. Joint Venture and Leasing 10. Agency