Project Quality Management Processes Quality planning: identifying which quality standards are relevant to the project and how to satisfy them Quality assurance: evaluating overall project performance to ensure the project will satisfy the relevant quality standards Quality control: monitoring specific project results to ensure that they comply with the relevant quali ity standards while identifying ways to improve overall quality 2021/2/21 IP2021/2/21 11 Project Quality Management Processes ◼ Quality planning: identifying which quality standards are relevant to the project and how to satisfy them ◼ Quality assurance: evaluating overall project performance to ensure the project will satisfy the relevant quality standards ◼ Quality control: monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality