Suggested answer to 14. A a l Price, quantities and delivery date suPplier makes it clear that they need exact figures 2 Many significant points are made by both sides: the the buyer wants an acceptable price and so on. a 3 Both people have important points to make. This demonstrates the mutual interests in a successful outcome d 4 In particular the salesperson needs to think, and A probably to decide with a colleague what to do next 5 The fax contains the next step in the negotiation 2,000 tons can be delivered and a price quality and a delivery date are proposedSuggested answer to 14.2 A  1 Price, quantities and delivery date  2 Many significant points are made by both sides: the supplier makes it clear that they need exact figures, the buyer wants an acceptable price, and so on.  3 Both people have important points to make. This demonstrates the mutual interests in a successful outcome.  4 In particular the salesperson needs to think, and probably to decide with a colleague what to do next.  5 The fax contains the next step in the negotiation. 2,000 tons can be delivered and a price, quality and a delivery date are proposed