Step Three Macro-listening 1.Explain the new words and expressions (1)latest:a.the newest (2)mark:v.to make a noticeable sign on the surface (3)undeliverable:a.unable to be delivered (4)update:v.to bring up to date,make something more accurate 2.Play the tape recorder for the students 3.Check the answers. 4.Language and culture notes. (1)It was terrible!It was a terrible experience for her to wait for two hours at the doctor'soffice (2)Itried to...I tried to e-mail you the latest information yesterday. (3)I'll update my address book.I'll put your e-mail address in my address book to replace the old one (4)Thank you for the trouble.Thank you for the efforts you have made to do all these things.This sentence is a polite way to express your gratitude to someone when he/she has done(or is going to do)something for you.The answer is usually "No trouble at all." Step Four Oral Practice 1.Learn some sentences and structures that are often used in making and accepting apologies on different occasions. 2.Divide the students into groups and ask them to make dialogues under the given conversation on P16. 3.Ask some students to come to the front of the classroom and act their dialogues out. 4.Listen to the conversation1,2 again,and finish the Pair Work. Step Five Home Listening Ask the students to finish the"Home Listening"after class VI.ReferencesStep Three Macro-listening 1. Explain the new words and expressions (1) latest: a. the newest (2) mark: v. to make a noticeable sign on the surface (3) undeliverable: a. unable to be delivered (4) update: v. to bring up to date, make something more accurate 2. Play the tape recorder for the students. 3. Check the answers. 4. Language and culture notes. (1) It was terrible! It was a terrible experience for her to wait for two hours at the doctor’s office. (2) I tried to… I tried to e-mail you the latest information yesterday. (3) I’ll update my address book. I’ll put your e-mail address in my address book to replace the old one. (4) Thank you for the trouble. Thank you for the efforts you have made to do all these things. This sentence is a polite way to express your gratitude to someone when he/she has done (or is going to do) something for you. The answer is usually “No trouble at all.” Step Four Oral Practice 1. Learn some sentences and structures that are often used in making and accepting apologies on different occasions. 2. Divide the students into groups and ask them to make dialogues under the given conversation on P16. 3. Ask some students to come to the front of the classroom and act their dialogues out. 4. Listen to the conversation1, 2 again, and finish the Pair Work. Step Five Home Listening Ask the students to finish the “Home Listening” after class. VI. References