Monday, May 10, 1999 Mr. Bob Smiggen Director, Housing and Residence life New Mexico State University Subject: Report on the results of the Resident Assistant Survey Dear Mr. Smiggen I am pleased to present you with a report on the results of the survey I handed out to the Resident assistants to determine why the retention rate is low and what areas of their job RAs liked and disliked. This report was prepared in accordance with the guidelines you, Mr, Greg Block, and myself discussed on Tuesday, April 13 I think you will find some of the results surprising. I know when we talked we assumed that one of the main complaints the RAs would have about their job would not be money or time, but those two topics were brought up quite frequently and looked negatively upon by the RA's. The biggest problem this data brought forth was that the ra's do not find the current means of training useful or valuable This survey was distributed to every Ra employed at the time in each halls staff meeting, The total number of surveys tabulated came to 60. I believe that these questionnaires are representative of those RA's who filled out the survey. In preparing the questionnaire, I used information gathered from a focus group ofRa's and former RAs as well as the input from you and Mr. Block The results of this project can be used by your department to evaluate current trends and processes within your organization and may hopefully be used to shed some light on the reason why the ra turnover rate is so high. I would like to thank you for your cooperation in completing this research and I wish you the best of luck in the future Sincerely Researcher/Student New Mexico State Universit