James A.O'Brien Introduction to Information Systems Eleventh Edition 12 Evaluating Hardware and Software Hardware Evaluation Software Evaluation Factors Factors Performance ● Quality Cost Efficiency ● Reliability Flexibility Compatibility Security Technology Connectivity Ergonomics Language ·Connectivity ·Documentation Scalability 。Hardware Software 。Efficiency SupportJames A. O’Brien Introduction to Information Systems Eleventh Edition 12 Evaluating Hardware and Software Hardware Evaluation Factors • Performance • Cost • Reliability • Compatibility • Technology • Ergonomics • Connectivity • Scalability • Software • Support Software Evaluation Factors • Quality • Efficiency • Flexibility • Security • Connectivity • Language • Documentation • Hardware • Efficiency