James A.O'Brien Introduction to Information Systems Eleventh Edition 10 Strategic Positioning of Internet Technologies High Global Market Product and Services Penetration Transformation Strategy E-Commerce Website E-Business;Extensive Value-added IT Services Intranets and Extranets Solution Cost and Performance Efficiency Improvements in Improvements Business Effectiveness E-Mail,Chat Systems Intranets and Extranets Low E-Business Processes Connectivity High Internal Drivers James A. O’Brien Introduction to Information Systems Eleventh Edition 10 Strategic Positioning of Internet Technologies Global Market Penetration E-Commerce Website Value-added IT Services Product and Services Transformation E-Business; Extensive Intranets and Extranets Cost and Efficiency Improvements E-Mail, Chat Systems Performance Improvements in Business Effectiveness Intranets and Extranets Strategy Solution Low High High E-Business Processes Connectivity Internal Drivers