Proactive problem solving Must shift from emphasis on build/test/fix Must address effects of noises Erratic performance Leads to delusionary problem solving chases problem from one failure mode to another Fg.10 C Don Clausing 1998Proactive problem solving • Must shift from emphasis on build/test/fix • Must address effects of noises – Erratic performance – Leads to delusionary problem solving; chases problem from one failure mode to another Fig. 10 © Don Clausing 1998