E-Government: An Overview Scope and Definitions e-government The use of iT and e-commerce to provide access to government information and delivery of public services to citizens and business partners government-to-citizens(G2c) E-government category that includes all the interactions between a government and its citizens Electronic Commerc Prentice Hall 2006Electronic Commerce Prentice Hall © 2006 3 E-Government: An Overview • Scope and Definitions e-government The use of IT and e-commerce to provide access to government information and delivery of public services to citizens and business partners government-to-citizens (G2C) E-government category that includes all the interactions between a government and its citizens