Answer to 142 A 1 Opening your client secretary appointment 2Building rehearse friend relation occasion friendly business-like social conversation responsible trustworthy Well-known benefits asking (him/her half 3 Closing place timing thankAnswer to 14.2 A 1 Opening your client secretary appointment 2 Building rehearse friend relation occasion friendly business-like social conversation responsible trustworthy well-known benefits asking (him/her) half 3 Closing place timing thank