M/G/1: Transition probabilities for system states at epochs (1) NE number of customers in the system at a random epoch, L e,, just after a service has been completed N'E number of customers in the system at the immediately following epoch R=number of new customers arriving during the service time of the first customer to be served after an epoch NEN+R- ifN>o NER InTO Note: make sure to understand how r is definedM/G/1: Transition probabilities for system states at epochs (1) N = number of customers in the system at a random epoch, i.e., just after a service has been completed N' = number of customers in the system at the immediately following epoch R = number of new customers arriving during the service time of the first customer to be served after an epoch N' = N + R – 1 if N > 0 N' = R if N = 0 • Note: make sure to understand how R is defined