James A.O'Brien Introduction to Information Systems Eleventh Edition Chapter Objectives ldentify several basic competitive strategies and explain how they can use information technologies to confront the competitive forces faced by a business. Ildentify several strategic uses of information technology for electronic business and commerce,and give examples of how they give competitive advantages to business. Give examples of how business process reengineering frequently involves the strategic use of e-business technologies. James A. O’Brien Introduction to Information Systems Eleventh Edition 2 • Identify several basic competitive strategies and explain how they can use information technologies to confront the competitive forces faced by a business. • Identify several strategic uses of information technology for electronic business and commerce, and give examples of how they give competitive advantages to business. • Give examples of how business process reengineering frequently involves the strategic use of e-business technologies. Chapter Objectives