If you are arguing emotionally: 1.Have a clear feeling even if you can't name it. 2.Concentrate on examples rather than on general statements. 3.Choose examples which you know the other person has strong feelings about. Based on How to Communicate Successfully by Andrew Wright If you are arguing emotionally: 1. Have a clear feeling even if you can’t name it. 2. Concentrate on examples rather than on general statements. 3. Choose examples which you know the other person has strong feelings about. Based on How to Communicate Successfully by Andrew Wright