Media choice table IT Projecl managsment KEY: 1= EXCELLENT 2= ADEQUATE 3=INAPPROPRIATE HOw WELL MEDIUM IS SUITED TO HARD TELEPHONE VOICE E-MAIL MEETING WEB COPY CALL MAIL SITE Assessing commitment Building consensus 33333 222 Mediating a conflict Resolving a misunderstanding 33333 33332 Addressing negative behavior Expressing support/appreciation 2123 Encouraging creative thinking 231 2232323 232 Making an ironic statement Conveying a reference document 333 3333312 Reinforcing one s authority Providing a permanent record 3332 Maintaining confidentiality 3 3 Conveying simple information3 Asking an informational question 3 223 Making a simple request 3 3332 Giving complex instructions 3 133 122 313 Addressing many people 2 3 Galati, Tess. Email Composition and Communication(EmC2) Practical Communications, Inc. (www.praccom.com)(2001) *Depends on systen functionality Project Time ManagementProject Time Management 11 Media Choice Table IT Project Management