Session 3 Operations Management Process View of the Organization Lecture Note Learning Objectives ■Process Mapping .Terminology:Inventory,Throughput rate, Throughput time ■Little'sLaw Case:Kristen's Cookie Company o 1-2 2008 by Prot.Jiabiano RenProcess View of the Organization Lecture Note Operations Management Session 3 1-2 PowerPoint Presentation to accompany Operations Management © 2008 by Prof. Jianbiao Ren Learning Objectives „ Process Mapping „ Terminology: Inventory, Throughput rate, Throughput time „ Little’s Law „ Case: Kristen’s Cookie Company