Steps In Benchmarking Form a benchmarking planning team Best Practices Gather internal and external data Prepare and implement action plan Analyze data to identify performance gaps ©Prentice Hall,2002 9-10 Steps In Benchmarking Form a benchmarking planning team Prepare and implement action plan Gather internal and external data Analyze data to identify performance gaps Best Practices © Prentice Hall, 2002 9-10