Introduction Level of Management: 1. Governance 2. Management (executive) 3.Administration Management process: 1. Planning 2. Organizing 3. Staffing 4. Leading 5. Controlling Prof.Shuming Zhao Prof. Shuming Zhao Introduction Level of Management: 1. Governance 2. Management (executive) 3. Administration Management process: 1. Planning 2. Organizing 3. Staffing 4. Leading 5. Controlling