MTS oan Management Review PDFs Reprints Permission to Copy Back Issues Electronic copies of MIT Sloan Management Review articles as well as traditional reprints and back issues can be purchased on our Web site:sloanreview.mit.edu or you may order through our Business Service Center (9 a.m.-5 p.m.ET)at the phone numbers listed below. To reproduce or transmit one or more MIT Sloan Management Review articles by electronic or mechanical means (including photocopying or archiving in any information storage or retrieval system)requires written permission.To request permission,use our Web site (sloanreview.mit.edu),call or e-mail: Toll-free in U.S.and Canada:877-727-7170 International:617-253-7170 Fax:617-258-9739 e-mail:smrpermissions@mit.edu MIT Sloan Management Review 77 Massachusetts Ave.,E60-100 Cambridge,MA 02139-4307 e-mail:smrorders@mit.eduPDFs ■ Reprints ■ Permission to Copy ■ Back Issues Electronic copies of MIT Sloan Management Review articles as well as traditional reprints and back issues can be purchased on our Web site: sloanreview.mit.edu or you may order through our Business Service Center (9 a.m.-5 p.m. ET) at the phone numbers listed below. To reproduce or transmit one or more MIT Sloan Management Review articles by electronic or mechanical means (including photocopying or archiving in any information storage or retrieval system) requires written permission. To request permission, use our Web site (sloanreview.mit.edu), call or e-mail: Toll-free in U.S. and Canada: 877-727-7170 International: 617-253-7170 Fax: 617-258-9739 e-mail: smrpermissions@mit.edu MIT Sloan Management Review 77 Massachusetts Ave., E60-100 Cambridge, MA 02139-4307 e-mail: smrorders@mit.edu