60) charts are a special case of horizontal bar charts that are used to portray project timelines, project tasks/activity durations, and overlap among the tasks/activities Answer: Gantt Diff: 2 Page Ref: 107 61) List and describe the three major categories of business reports Ans outcome-oriented metrics. For external groups, these are service-level agreements(SLAs r Metric management reports. Many organizations manage business performance throug internal management, they are key performance indicators(KPls) one page, like a dashboard in a car. Typically, mere is a set of predefined reports with staticon Dashboard-type reports. This report presents a range of different performance indicators elements and fixed structure. but customization of the dashboard is allowed through widgets views, and set targets for various metrics Balanced scorecard-type reports. This is a method developed by Kaplan and Norton that attempts to present an integrated view of success in an organization. In addition to financial performance, balanced scorecard-type reports also include customer, business process, and learning and growth perspective Diff: 2 62) List five types of specialized charts and graphs Answer Histograms Gantt charts PERT charts Geographic maps Bullets Highlight tables Tree maps Diff: 2 Page Ref: 107-108 63)According to Eckerson(2006), a well-known expert on BI dashboards, what are the three layers of information of a dashboard? Answer 1. Monitoring. Graphical, abstracted data to monitor key performance metrics 2. Analysis. Summarized dimensional data to analyze the root cause of problems 3. Management. Detailed operational data that identify what actions to take to resolve a pi Diff: 2 Page Ref: 119 9 Copyright C 2018 Pearson Education, Inc9 Copyright © 2018 Pearson Education, Inc. 60) ________ charts are a special case of horizontal bar charts that are used to portray project timelines, project tasks/activity durations, and overlap among the tasks/activities. Answer: Gantt Diff: 2 Page Ref: 107 61) List and describe the three major categories of business reports. Answer: • Metric management reports. Many organizations manage business performance through outcome-oriented metrics. For external groups, these are service-level agreements (SLAs). For internal management, they are key performance indicators (KPIs). • Dashboard-type reports. This report presents a range of different performance indicators on one page, like a dashboard in a car. Typically, there is a set of predefined reports with static elements and fixed structure, but customization of the dashboard is allowed through widgets, views, and set targets for various metrics. • Balanced scorecard–type reports. This is a method developed by Kaplan and Norton that attempts to present an integrated view of success in an organization. In addition to financial performance, balanced scorecard–type reports also include customer, business process, and learning and growth perspectives. Diff: 2 Page Ref: 99 62) List five types of specialized charts and graphs. Answer: • Histograms • Gantt charts • PERT charts • Geographic maps • Bullets • Heat maps • Highlight tables • Tree maps Diff: 2 Page Ref: 107-108 63) According to Eckerson (2006), a well-known expert on BI dashboards, what are the three layers of information of a dashboard? Answer: 1. Monitoring. Graphical, abstracted data to monitor key performance metrics. 2. Analysis. Summarized dimensional data to analyze the root cause of problems. 3. Management. Detailed operational data that identify what actions to take to resolve a problem. Diff: 2 Page Ref: 119