James A.O'Brien Introduction to Information Systems Eleventh Edition 11 Customer-Focused e-Business Let customers place orders directly Let customers check order history and delivery status Let customers place orders thru Build a distribution community partners of customers, employees, and partners Customer Transaction Database Database Give all Link Employees and distribution employees a partners com plete view of customersJames A. O’Brien Introduction to Information Systems Eleventh Edition 11 Customer-Focused e-Business Let customers place orders thru distribution partners Transaction Database Link Employees and distribution partners Let customers check order history and delivery status Let customers place orders directly Customer Database Build a community of customers, employees, and partners Give all employees a complete view of customers