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Executive Summary Background The New Mexico State University Department of Housing and Residence Life is charged with the task of providing housing for those students who choose to live on campus. They take this process one step further in that they strive to not only supply students with a room to live in, but also supply them with a well-rounded group living experience where their education can be supplemented by various programs The Resident Assistant(RA)is the Departments tool to implement their goals and in many ways serves as the liaison between the residents and the Department. Having such an awesome responsibility on their shoulders, the RA is crucial to the Departments success. The fact that the ra turnover rate is so high for the Department lends itself to be examined The objectives of this survey were to do the following Determine if s felt comfortable with the scope of their job and their responsibilities Determine how RA's perceive they are being treated Determine positive and negative aspects of the ra job as they perceive them Determine how satisfied Ras are with their job Determine why RA's leave their job Results Job scope/Responsibilities 40% of ra's feel that the ations given to them by the department are not realistic given the scope of their job and other responsibilities and they feel that they
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