Recording One Listen to a recording of Catherine Welsh,a Communications Consultant,talking about telephoning and,in particular,ending phone calls. There are five multiple choice questions after the recording.Choose the best answer to each question and write your answer on the Answer Sheet.You will hear the recording twice.(20 points,4 points each) 1.In Catherine's opinion,what should be checked to avoid misunderstandings? A.Specifications. B.Spellings. C.Prices. D.All of the above. 2.Catherine thinks it's best to end calls with some sort of check if you have made agreements.You might even ask for A.another phone call B.a short message C.a fax confirmation D.a business letter 3,Which of the following is not correct about small talk,according to Catherine? A.Small talk can be as long as possible. B.Small talk can be a comment on the weather. C.Small talk can be your last sig ewey: D.Small talk helps to build and maintain fsisndly relonahipa. 4.Which action is not the propcr way to get uff a ghyas when ihe other aids keaapa talking! A.To make a polite excusc. B.To oay you hars a mssiing C.To interrupt rudely. D.To offcr to call bach laver, 5.What is not mantionad in Catherine's xuggextions about making a phonc call? A.Ways of greeting each othar. B.Ways of avoiding misunderstandings C.The importance of small talk. D.Ways of getting off a long phone call. 1418Recording One Listen to a recording of Catherine Welsh , a Communications Consultant , talking about telephoning and , in particular, ending phone calls. There are five multiple choice questions after the recording. Choose the best answer to each question and write your answer on the Answer Sheet. You will hear the recording twice. (20 points, 4 points each) 1. In Catherine' s opinion , what should be checked to avoid misunderstandings? A. Specifications. C. Prices. B. Spellings. D. All of the above. 2. Catherine thinks it' s best to end calls with some sort of check if you have made agreements. You might even ask for A. another phone call C. a fax confirmation B. a short message D. a business letter 3. Which of the following is not eorrect about smal1 talk. according to Catherine? A. Sm.dl t<llk can be as long llS pδMibk B. Smûll tûlk Göll bç ~ çQffirnent on !he W' èå 仙悼­ G. Smnll mlh LUIl bt; :nl\H 画自1< tHji' ，""子 口. 5m~ìi tfllh hd!1:J lU build ûlHI msiu i<即在仨 过h- rela'; 凸，.， ships. f!. Whiel1 Àction nor tht pro!1Cf )YüY ut \lfC面j< 'i'p.军 vvl，白山 .h"，.主;.-1 lU' l-l'~ 苦旦 llüHln A. To m>lKf3 :-1 p[)li {f'芒 xcu 贺- 【二 Tn int 巳1'1' Upt rudlJly. n, Tu mn YU \l hQY旨画皿目~!~tiτ D. 1'0 offcr to mll bûuk lM'ii[' b. Whai- j~ ßM MlIl'\ tinnllll in !:l I1 Qrinê'~ ~uQQ~~tion声且 bollt mi:lk!nK ü uhom: mlP 人. Ways of ßreetìl'lð é ål'n. nrn(\P. B. Way:; of ayoiding mÍliunderstandings. C. The importance of mall talk. n Ways of getting off a long phone call. 1418