First of all,the other person will relax if you listen to them and respond to them.But sometimes the other person prefers to listen.They many mot want tot speak very much. In this case I think you should look at them when you speak,look into their eyes,respond to their changes of expression.If you do this they will know you are waiting to them and not just talking about a subject. First of all, the other person will relax if you listen to them and respond to them. But sometimes the other person prefers to listen. They many mot want tot speak very much. In this case I think you should look at them when you speak, look into their eyes, respond to their changes of expression. If you do this they will know you are waiting to them and not just talking about a subject