With apologies once again, Yours sincerely Mona stenlund Export Manager Sample Letter: 3 Dear Ms stenlund Our order no, 2886 We have received your fax of 15 May, concerning the above order for 5 Kraftorr drills We were pleased to hear that you will ship the drills immediately. We would appreciate it, however, if you could give us further details about the delivery. In particular, we would like to know the name of the ship that you are using the departure date from Sweden and the expected arrival date in spain I look forward to hearing from youWith apologies once again, Yours sincerely Mona Stenlund Export Manager Sample Letter: 3 Dear Ms Stenlund, Our order No.2886 We have received your fax of 15 May, concerning the above order for 5 Kraftorr drills. We were pleased to hear that you will ship the drills immediately. We would appreciate it, however, if you could give us further details about the delivery. In particular, we would like to know the name of the ship that you are using, the departure date from Sweden and the expected arrival date in Spain. I look forward to hearing from you