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Defining Organization Structure(cont.) Chain of Command(cont.) continuous line of authority that extends from upper organizational levels to the lowest levels and clarifies who reports to whom thory-the rights inherent in a managerial position to tell people what to do and to expect them to do it responsibily-the obligation to perform any assigned duties unity of command-a person should report to only one manager these concepts are less relevant today due to information technology and employee empowerment ©Prentice Hall,2002 10-13 Defining Organization Structure (cont.) Chain of Command (cont.) – continuous line of authority that extends from upper organizational levels to the lowest levels and clarifies who reports to whom • authority - the rights inherent in a managerial position to tell people what to do and to expect them to do it • responsibility - the obligation to perform any assigned duties • unity of command - a person should report to only one manager – these concepts are less relevant today due to information technology and employee empowerment © Prentice Hall, 2002 10-13
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