Exhibit 13.1 E-Commerce Services E-Infrastructure E-Process E-Markets Consulting Payment and Logistics and Marketing Affiliate Financial Sale Services Programs, Data Services Advertising Mining System Development E-Communities Business Partners Integration EC Applications Government Portals, Buy-side, Sell-side Auctions, Exchanges Customers Web Hosting Networks E-Services EDI Extranets E-Content Other D Services Content CRM Management and Analysis Electronic Commerc Prentice Hall 2006 5Electronic Commerce Prentice Hall © 2006 5 Exhibit 13.1 E-Commerce Services