Don't let them lose their self-respect.Some people want to win an argument because they want to win,not because they are concerned with the actual idea! If you want to make your point and you really don't want to hurt the other person then: 1.Listen to what they are saying:both the obvious things and want they feel. 2.Try to find out if there are things you can both agree on,particularly important things rather than details.Keep on referring to the points you agree on. 3.Suggest that you meet again once the general ideas have been expressed.That will give you both time to calm down and to consider the argument more fairly.Don’t let them lose their self-respect. Some people want to win an argument because they want to win, not because they are concerned with the actual idea! If you want to make your point and you really don’t want to hurt the other person then: 1. Listen to what they are saying: both the obvious things and want they feel. 2. Try to find out if there are things you can both agree on, particularly important things rather than details. Keep on referring to the points you agree on. 3. Suggest that you meet again once the general ideas have been expressed. That will give you both time to calm down and to consider the argument more fairly