Table of contents Preface cial Appli Building Applications Real-Time Services APIs and Their Importance Collective Intelligence: The New Artificial Intelligence 344555 ummary 2. Analyzing, Creating, and Managing Community Relationships Analyzing Your Users' Relationships Relationships with Baby Boomers to Gen-C'ers Behavior and Interaction-Based Relationships 789 Pros and Cons of Different Relationship Types Analyzing the Essence of Your Community's Needs 14 Apple and Its Many Communities Determining Your Site's Purpose Creating and Nurturing Relationships 18 3. Planning Your Initial Site 21 eciding What You Need Building a Web Application Choosing Who You Need Planning the Life cycle Expecting to Evolve with the Community 27 Keeping Your Application Simple Avoiding the Line Item Approach Getting to the Core Quickly 901 Taking Time to PlanTable of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii 1. Building a Social Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Building Applications 3 The Distributed Nature of Seemingly Everything 4 Real-Time Services 4 APIs and Their Importance 5 Collective Intelligence: The New Artificial Intelligence 5 Summary 5 2. Analyzing, Creating, and Managing Community Relationships . . . . . . . . . . . . . . . . . 7 Analyzing Your Users’ Relationships 7 Relationships with Baby Boomers to Gen-C’ers 8 Behavior and Interaction-Based Relationships 9 Pros and Cons of Different Relationship Types 12 Analyzing the Essence of Your Community’s Needs 14 Apple and Its Many Communities 16 Determining Your Site’s Purpose 17 Creating and Nurturing Relationships 18 Summary 20 3. Planning Your Initial Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Deciding What You Need 21 Building a Web Application 23 Choosing Who You Need 24 Planning the Life Cycle 27 Expecting to Evolve with the Community 27 Keeping Your Application Simple 29 Avoiding the Line Item Approach 30 Getting to the Core Quickly 31 Taking Time to Plan 32 vii