Learning Objectives You should learn to: -Contrast the calm waters and white-water rapids metaphors of change Describe what managers can change in organizations Explain why people are likely to resist change -List techniques for reducing resistance to change Describe the situational factors that facilitate cultural change ©Prentice Hall,2002 13-2Learning Objectives You should learn to: – Contrast the calm waters and white-water rapids metaphors of change – Describe what managers can change in organizations – Explain why people are likely to resist change – List techniques for reducing resistance to change – Describe the situational factors that facilitate cultural change © Prentice Hall, 2002 13-2