Mission and values a focus on the customer collaboration and partnership a commitment to staff learning, growing and being creative the importance of information and knowledge in human society an equitable approach to accessing information, *open processes, and a commitment to be open and responsive to change a commitment to the library as an intrinsic part of and partner in the teaching learning and research mission of the university.6 Mission and values > a focus on the customer > collaboration and partnership > a commitment to staff learning, growing and being creative > the importance of information and knowledge in human society > an equitable approach to accessing information, *open processes, and > a commitment to be open and responsive to change. > a commitment to the library as an intrinsic part of and partner in the teaching, learning and research mission of the university