16-7 Sources of confict Incompatible Evaluation or reward system. workers are evaluated for one thing, but are told to do something different Groups rewarded for low cost but firm needs higher service Scarce Resources managers can conflict over allocation of resources o When all resources are scarce, managers can fight over allocations Status inconsistencies. some groups have higher status than others o Leads to managers feeling others are favored " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 200016-7 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Sources of Conflict ◼ Incompatible Evaluation or reward system: workers are evaluated for one thing, but are told to do something different. ◆ Groups rewarded for low cost but firm needs higher service. ◼ Scarce Resources:managers can conflict over allocation of resources. ◆ When all resources are scarce, managers can fight over allocations. ◼ Status inconsistencies:some groups have higher status than others. ◆ Leads to managers feeling others are favored