technologies, new situations in the field of tourism, complete the autonomous learning and application of knowledge according to job needs and social needs LO31: ability of analyzing tourism phenomenon LO32: ability of designing and planning the tourism product LO33:ability of tourism industry management LO34: ability of operation of tourism professional work LO41: obey the discipline, keep the faith and keep the responsibility; adapt to the change of the environment, have the ability to resist setbacks and stress C"responsibility"is one of the contents of our school motto) LO5I: maintain good cooperation with the group and become an active member in the group; be good at bringing forth new ideas from innovative thinking and using knowledge and practice LO61: has a certain information literacy, good at collecting information, and can use information technology to solve problems in the work LO7I: willing to serve others, serve enterprises, serve the society, be enthusiastic, loving and grateful, (gratitude, reward and love)is one of our school motto LO8 1: it has the basic ability to express communication and cross -cultural understanding in foreign languages, and has the awareness of international competition and cooperation LOFlearning outcomes 5. Course Objectives /Course Expected Learning Outcomes ExpectedCourse Objectives Teaching and Assessment Learning(Detailed Expected Outcome Learning Outcomes) learning Methods Methods Proficient in English and Bilingual Lecture. Representatio Chinese hotel terms Students are requI ed n and Understand the needs and to discuss Performance LOI2 requires of customers and communicate andin the class solve the problem with theanswer questions Experiment help of the PMS English report Group learning Final examLO=learning outcomes 5. Course Objectives / Course Expected Learning Outcomes technologies, new situations in the field of tourism, complete the autonomous learning and application of knowledge according to job needs and social needs. LO31：ability of analyzing tourism phenomenon LO32：ability of designing and planning the tourism product. LO33：ability of tourism industry management LO34：ability of operation of tourism professional work  LO41： obey the discipline, keep the faith and keep the responsibility; adapt to the change of the environment, have the ability to resist setbacks and stress. ("responsibility" is one of the contents of our school motto)  LO51： maintain good cooperation with the group and become an active member in the group; be good at bringing forth new ideas from innovative thinking and using knowledge and practice. LO61： has a certain information literacy, good at collecting information, and can use information technology to solve problems in the work. LO71： willing to serve others,serve enterprises,serve the society, be enthusiastic, loving and grateful, (gratitude, reward and love) is one of our school motto. LO81 ： it has the basic ability to express communication and cross -cultural understanding in foreign languages, and has the awareness of international competition and cooperation. NO. Course Expected Learning Outcome s Course Objectives （ Detailed Expected Learning Outcomes） Teaching and learning Methods Assessment Methods 1 LO112 Proficient in English and Chinese hotel terms. Understand the needs and requires of customers and solve the problem with the help of the PMS. Bilingual Lecture. Students are required to discuss, communicate and answer questions in English. Group learning. Representatio n and Performance in the class, Experiment report , Final exam