The author and publishers would like to thank the following for their permission to reprint material: Helen Handfield-Jones Elements of a talent management approach Exhibit from website,www.handfieldjones.com/diagnose/index.html (accessed Feb 2005);Jay Galbraith (2002)Designing Organizations:A executive guide to strateg,structure and process,San Francisco:Jossey Bass Exhibit,page 10 The star model and Exhibit,page 15 How organiza- tion design shapes performance and culture.(Reprinted with permis- sion John Wiley and Sons Inc.);Michael Goold Andrew Cambell (2002)Designing effective organizations:How to create structure networks, Exhibit,page 250Fit drivers and good design principles'.(Reprinted with permission John Wiley and Sons Inc.);Ed Schein (1985) Organizational culture and leadership,San Francisco:Jossey Bass.Exhibit: Different levels of culture.(Reprinted with permission John Wiley and Sons Inc.):Robert S Kaplan&David P Norton (2000)The strateg- focused organization:How balanced scorecard companies thrive in the new business e vironment,MA:Harvard Business School Publishing,Exhibit 2.1,p.416 The employee-customer-service profit chain at Sears (Reprinted with permission from Harvard Business School Publishing.): Mary Jo Hatch Majken Schultz,(2001)Are the strategic stars align for your corporate brand,Harvard Business Review,February.Exhibit p.131 The corporate branding toolkit.(Reprinted with permission from Harvard Business School Publishing). Every effort has been made to contact owners of copyright material; however the author would be glad to hear from any copyright owners of material produced in this book whose copyright has unwittingh been infringed. xiv The author and publishers would like to thank the following for their permission to reprint material: Helen Handfield-Jones Elements of a talent management approach, Exhibit from website, www.handfieldjones.com/diagnose/index.html (accessed Feb 2005); Jay Galbraith (2002) Designing Organizations: A executive guide to strategy, structure and process, San Francisco: Jossey Bass, Exhibit, page 10 The star model and Exhibit, page 15 How organiza￾tion design shapes performance and culture. (Reprinted with permis￾sion John Wiley and Sons Inc.); Michael Goold & Andrew Cambell (2002) Designing effective organizations: How to create structure networks, Exhibit, page 250 ‘Fit drivers and good design principles’. (Reprinted with permission John Wiley and Sons Inc.); Ed Schein (1985) Organizational culture and leadership, San Francisco: Jossey Bass. Exhibit: Different levels of culture. (Reprinted with permission John Wiley and Sons Inc.); Robert S Kaplan & David P Norton (2000) The strategy￾focused organization: How balanced scorecard companies thrive in the new business environment, MA: Harvard Business School Publishing, Exhibit 2.1, p. 416 The employee-customer-service profit chain at Sears. (Reprinted with permission from Harvard Business School Publishing.); Mary Jo Hatch & Majken Schultz, (2001) Are the strategic stars aligned for your corporate brand, Harvard Business Review, February. Exhibit p.131 The corporate branding toolkit. (Reprinted with permission from Harvard Business School Publishing). Every effort has been made to contact owners of copyright material; however the author would be glad to hear from any copyright owners of material produced in this book whose copyright has unwittingly been infringed. xiv