James A.O'Brien Introduction to Information Systems Eleventh Edition Chapter Objectives Identify each of the following cross-functional e-business systems and give examples of how they can provide significant business value to a company and its customers and business partners. Enterprise resource planning Customer relationship management Enterprise application integration ● Supply chain management Online transaction processing Enterprise collaborationJames A. O’Brien Introduction to Information Systems Eleventh Edition 2 Chapter Objectives • Identify each of the following cross-functional e-business systems and give examples of how they can provide significant business value to a company and its customers and business partners. • Enterprise resource planning • Customer relationship management • Enterprise application integration • Supply chain management • Online transaction processing • Enterprise collaboration