The Role of Business Process Analysis Business process analysis and modeling is an effective tool to help utilities modify their business processes to improve efficiency and to effectively use their information technology. The coordination and alignment of the business processes with the supporting information management technology offers the greatest opportunity for improving the business operations. Business Process Analysis and Modeling 2/2/202The Role of Business Process Analysis  Business process analysis and modeling is an effective tool to help utilities modify their business processes to improve efficiency and to effectively use their information technology.  The and of the business processes with the supporting information management technology offers the greatest opportunity for improving the business operations. 5 Business Process Analysis and Modeling 2/2/2021