8 What is a service and what is a Good? If you drop it on your foot, it won't hurt you. (Good or service?) Services never include goods and goods never include services. ue or false?) CTle McGraw-Hill Companies, Inc, 2004©The McGraw-Hill Companies, Inc., 2004 8 What is a Service and What is a Good? • “If you drop it on your foot, it won’t hurt you.” (Good or service?) • “Services never include goods and goods never include services.” (True or false?)