SJQU-QR-JW-033(AO) 【饭店信息管理系统(双语)】 (Hotel Information Management System(Bilingual Course)) 1. Basic information Course code:【2060695】 Course credits:【3】 Major: [Tourism Management) Characteristic of the course:【◎ Department Compulsory Courses】 School: (Department of Tourism Management, Business School) Textbook: (Sinfonia Hotel Property System Manual Version 1.01 Bibliography Hotel Information Management System Operation, Mulin, Shanghai Jiao Tong University,2011】 Michael L Kasavana, Managing Front Of Office Operations, American Hotel &Lodging Educational Institue, 2013] (Rebert J. Martin, Professional Management of Housekeeping operations John Welly Sons, INC, 1998] Preface Course: (International Hospitality Management(English) 2060676(3)) 2. Course description Hotel Information Management System(Bilingual Course) is developed by department of tourism management, business school. The course focuses on the operation of the Sinfonia Hotel Property System Manual Version 1.0. In the hotel industry, the Pms is one of the most important part in the hotel management information system. The Sinfonia Hotel Property System is one of the most popular PMS system in the hospitality. Its main functions are profile management, reservation management, registration, room management and bill settlement. It helps the hotel improve the service efficiency and customer satisfaction through the course, students can improve the service skill and employment competitive 3. Suggestion for Choice of the course This course is very well suited for junior students majoring in Tourism Management peration is req This course is rigorous and learners are expected to dedicate 16 weeks of study, 2-4 hours/week 4. The Correlation of Curriculum and graduation Requirements LOl1: Understand the viewpoints and needs of others, can clearly express their relations Graduation Requirements opinions and suggestions, and can communicate with customers in both written and LO21: Collect, analysis, discuss and practice data of new knowledge,new【饭店信息管理系统（双语）】 【Hotel Information Management System (Bilingual Course)】 1. Basic Information Course Code：【2060695】 Course Credits：【3】 Major:【Tourism Management】 Characteristic of The Course：【◎Department Compulsory Courses】 School：【Department of Tourism Management, Business School】 Textbook：【Sinfonia Hotel Property System Manual Version 1.0】 Bibliography【Hotel Information Management System Operation, Mulin, Shanghai Jiao Tong University，2011】 【Michael L Kasavana, Managing Front Of Office Operations, American Hotel &Lodging Educational Institue,2013】 【Rebert J. Martin, Professional Management of Housekeeping operations ,John Welly & Sons, INC，1998】 Preface Course：【International Hospitality Management（English）2060676(3)】 2. Course Description Hotel Information Management System (Bilingual Course) is developed by department of tourism management, business school. The course focuses on the operation of the Sinfonia Hotel Property System Manual Version 1.0. In the hotel industry, the PMS is one of the most important part in the hotel management information system. The Sinfonia Hotel Property System is one of the most popular PMS system in the hospitality. Its main functions are profile management, reservation management, registration, room management and bill settlement. It helps the hotel improve the service efficiency and customer satisfaction. through the course, students can improve the service skill and employment competitive. 3. Suggestion for Choice of the Course This course is very well suited for junior students majoring in Tourism Management. Basic knowledge of hospitality management and operation is required. This course is rigorous and learners are expected to dedicate 16 weeks of study, 2-4 hours/week. 4. The Correlation of Curriculum and Graduation Requirements Graduation Requirements relations LO11：Understand the viewpoints and needs of others, can clearly express their opinions and suggestions, and can communicate with customers in both written and spoken English..  LO21 ： Collect, analysis, discuss and practice data of new knowledge, new SJQU-QR-JW-033（A0）