Lecture 2 Verbal communication and non-verbal communication (1)Purpose and requirements Knowledge:the definition and characteristics of verbal communication and nonverbal communication and related psychological research Ability:the application of verbal communication and nonverbal communication in communication Ideological and political aims:encourage and inspire students to treat others sincerely,respect each other,care for each other,and be friendly and harmonious through observing and applying effective verbal and nonverbal clues,and strive to form a new socialist interpersonal relationship. (2)Teaching content Section I Verbal Communication 1.Main contents What is verbal communication? Characteristics of speech symbols Psychological Research on Speech Communication Application:the psychological effect of persuasion 2.Basic concepts and knowledge points Definition and classification of verbal communication The development and characteristics of verbal communication symbols The influence of language on cognition and understanding:label effect and frame effect Commitment effect Threshold effect and face-saving effect 3.Problems and applications (capability requirements)6 Lecture 2 Verbal communication and non-verbal communication （1） Purpose and requirements Knowledge: the definition and characteristics of verbal communication and nonverbal communication and related psychological research Ability: the application of verbal communication and nonverbal communication in communication Ideological and political aims: encourage and inspire students to treat others sincerely, respect each other, care for each other, and be friendly and harmonious through observing and applying effective verbal and nonverbal clues, and strive to form a new socialist interpersonal relationship. （2） Teaching content Section I Verbal Communication 1. Main contents What is verbal communication? Characteristics of speech symbols Psychological Research on Speech Communication Application: the psychological effect of persuasion 2. Basic concepts and knowledge points Definition and classification of verbal communication The development and characteristics of verbal communication symbols The influence of language on cognition and understanding: label effect and frame effect Commitment effect Threshold effect and face-saving effect 3. Problems and applications (capability requirements)