NTRODUCTION: SOA END USERS Fully integrated ERP system Interoperability among vendors Interoperability of modules by the same vendor Mobile computing (access to information and software regardless of location and device End users should have access to whatever information and software they need regardless of where they(the end users) are 7-11INTRODUCTION: SoA End users should have access to whatever information and software they need regardless of where they (the end users) are 7-11