Focus How to lay out a business letter or memo Some ' golden rules' for writing letters, faxes and memos Practice in writing routine letters, e- mails Faxes and memos 返回Focus ◼ How to lay out a business letter or memo ◼ Some ‘golden rules’ for writing letters, faxes and memos ◼ Practice in writing routine letters, e￾mails. Faxes and memos