What should be automated? Identify types of automation InformationInformation Action Acquisition Analysis action Implementation A Model of Identify levels of automation Types and Low(man High(full automation) Levels of Apply primary evaluative criteria Human Performance Consequences Automation a Mental workload · Situation awareness Complacency Skill degradation Initial types levels of automation Apply secondary evaluative criteria Automation reliability Final types levels of automation Parasuraman, Costs of action outcomes Sheridan, Wickens. 2000Information Acquisition Action Implementation Decision & Action Selection Information Analysis What should be automated? Identify types of automation Identify levels of automation Apply primary evaluative criteria: Human Performance Consequences • Mental workload • Situation awareness • Complacency • Skill degradation Initial types & levels of automation Final types & levels of automation Apply secondary evaluative criteria: • Automation reliability • Costs of action outcomes Low (manual) High (full automation) A Model of Types and Levels of Automation* *Parasuraman, Sheridan, Wickens, 2000