Turnover cosis ●Pre- turnover costs slower work pace k increased absenteeism ● Separation costs 豪 severance pay 豪 unemployment costs i* litigation fees o Vacancy costs lost opportunities in sales and service overtime pay for employees who pick up the slack Recruiting and new-hire processing costs i the direct cost of advertisement and promotional materials referral bonuses relocation expenses, sign-on bonuses, background checks the wages of employees who recruit, process paperwork, conduct interviews and tours, give tests, train and conduct orientation w the wages of support staff who hook up computers and phones, process identification badges⚫ Pre-turnover costs slower work pace increased absenteeism ⚫ Separation costs severance pay unemployment costs litigation fees ⚫ Vacancy costs lost opportunities in sales and service overtime pay for employees who pick up the slack ⚫ Recruiting and new-hire processing costs the direct cost of advertisement and promotional materials, referral bonuses, relocation expenses, sign-on bonuses, background checks the wages of employees who recruit, process paperwork, conduct interviews and tours, give tests, train and conduct orientation the wages of support staff who hook up computers and phones, process identification badges Turnover Costs