Dialogue 2 Tour Group Reservation (R= Receptionist GL= Group Leader R: Good evening, sir. Shangri-la Grand Hotel. May I help you? GL: Yes. Id like to make a group reservation in your hotel R: We have different kinds of rooms, such as single rooms, double rooms, twin rooms, different deluxe suites in Chinese, Japanese roman and presidential styles. Which kind of room would you like? GL: I think we would like to have 16 double rooms and one deluxe suite in Chinese style R: For which date? GL: From January 6th to January 10th R: Wait a moment, please. I am going to check the room availabilities for those days (After a short while) Thank you for your waiting, ma'am. The rooms you want are available at that time. May I know the name of the group?Dialogue 2 ( R= Receptionist GL= Group Leader ) R: Good evening, sir. Shangri-la Grand Hotel. May I help you? GL: Yes. I’d like to make a group reservation in your hotel. R: We have different kinds of rooms, such as single rooms, double rooms, twin rooms, different deluxe suites in Chinese, Japanese, Roman and Presidential styles. Which kind of room would you like? GL: I think we would like to have 16 double rooms and one deluxe suite in Chinese style. R: For which date? GL: From January 6th to January 10th. R: Wait a moment, please. I am going to check the room availabilities for those days. (After a short while) Thank you for your waiting, ma’am. The rooms you want are available at that time. May I know the name of the group? Tour Group Reservation