Functions of communication Communication is the exchange of meaning In organizations, it has several functions: Affecting Behavior -through both formal and informal channels Emotional expression -fulfillment of social needs Information-facilitating decision making 3 Cross-Cultural ManagementCross-Cultural Management 3 Functions of Communication Communication is the exchange of meaning. In organizations, it has several functions: • Affecting Behavior – through both formal and informal channels • Emotional expression - fulfillment of social needs • Information - facilitating decision making